Returns and Exchanges

Dear Valued Customer,

At Graceful Designs, each product is meticulously crafted to order, ensuring it meets our high standards of quality and personalization. Due to the bespoke nature of our items, we maintain a No Returns or Exchanges Policy. This approach allows us to uphold the integrity of our made-to-order process and deliver exceptional products tailored specifically for you.​

Exceptions:
We understand that, in rare instances, issues may arise. If you receive a defective or incorrect item, please notify us within 3 days of receipt. Provide a detailed description and, if possible, photographic evidence of the issue. Upon verification, we will offer a replacement or refund as appropriate.​

For assistance, contact us at gracefuldesignscare@gmail.com.​

Thank you for your understanding and support.​

Warm regards,
The Graceful Designs Team